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Quality Assurance Policy

ISO image Continuously improve our quality management system to provide innovative products and the greatest value to our customers.

Main theme:
Continuous Improvement
Innovative Products
Customer Value
(including meeting all customer requirements)

ORTEC’s documented Quality Management System ensures that products and services conform to the following specified requirements of ISO 9001:2015:
  • Defined External and Internal issues
  • Defined Needs and Expectations of the Interested Parties
  • Defined Scope of the Quality Management System
  • Defined Process Identification and Process Controls
  • Defined Quality Policy and Communication of the Quality Policy
  • Defined Management Responsibilities for the Responsibility of the Quality Management System
  • Identification and Actions to Address Risks and Opportunities
  • Defined Quality Management System Objectives
  • Training and Personnel Qualifications
  • Control of Measuring and Test Equipment
  • Control of Documented Information
  • Contract Review
  • New Product Introduction
  • Supply Chain Procurement
  • Production and Services
  • Inspection and Test Status
  • Handling, Storage and Shipping
  • Customer Property
  • Control of Non-Conforming Material
  • Customer Satisfaction
  • Corrective Action
  • Audits
  • Management Reviews
  • Continuous Improvement

In addition to ISO 9001, the policies and procedures described by our Quality Management System also meet the intent of ANSI/ASME NQA-1-2008, ANSI/IPC-610B and CSA N299.3-2016.