SERVICE / SUPPORT

ORTEC Radiation Detector RepairORTEC Service and Support teams are a fundamental part of ORTEC's commitment to you, our valued customers.

With a history of over 50 years in the industry, ORTEC has developed dedicated teams with vast expertise to provide a solutions based approach to the support needed for your instrumentation and systems.

Whether your questions are about specific hardware or software, or assistance with your applications, ORTEC Service and Technical Support teams will serve as your partner to answer and solve technical questions.

The scope of our Service and Technical Support offerings includes:
  • Instrument Repairs, Instrument Upgrades, Factory Authorized Parts, Field Service
  • Factory Warranty and Extended Service Support Plans
  • Software and Hardware Support, Application Support, Installation Support
  • Factory or Onsite Training for ORTEC Products
  • Software Subscriptions
For any specific questions or inquiries concerning your ORTEC equipment, please contact the Global Service Center nearest you:

USA
AMETEK-AMT
ORTEC GLOBAL SERVICE CENTER USA
Oak Ridge, TN
(865) 482-4411
ortec.service@ametek.com

Europe
AMETEK-AMT
ORTEC GLOBAL SERVICE CENTER UK
Wokingham, UK
+44 (0)118 936 1210
ortec.ukservice@ametek.com

China
AMETEK-AMT
ORTEC GLOBAL SERVICE CENTER BEIJING           
Beijing, PRC
0086-8526111 ext. 34
ortec.cnservice@ametek.com
India
AMETEK-AMT
ORTEC GLOBAL SERVICE CENTRE INDIA
Bengaluru, India
+91-80-67823393
ortec.indiaservice@ametek.com