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Site Service Support Conditions
ORTEC shall not be responsible for repairs and maintenance made necessary by the
following acts, conditions or circumstances:
1. Accident, negligence, or misuse of the equipment.
2. Poor facility, operating, or utility conditions.
3. Repairs or alterations to the instrument/system if performed by anyone other than an
authorized ORTEC representative.
4. Contamination by biological, chemical or nuclear hazard.
ORTEC is not liable for circumstances beyond our reasonable control which include acts
of God, work stoppages, unavailability of transport, unavailability of communications and
similar events. ORTEC is not liable for incidental or consequential damages. Liability is
limited to refund of contract purchase price.
If original warranty or subsequent service agreement lapses before purchase of new
service agreement, ORTEC may require an inspection at customer expense before accepting
instruments and/or systems on a new agreement.
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