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Extended Warranty Options
In
addition to the plans that can be modified to your needs, we also
offer the following options for an additional charge:
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Upgrade your existing HPGe
detectors from any manufacture to ORTEC PopTop configuration for
use on our X-COOLER-II and/or full product line of PopTop
cryostat configurations which are interchangeable by user.
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Spare Parts/Units Stock - When we
sell new product we are happy to provide a recommended stock
list for spare parts and/or spare units. If you prefer, we can
take responsibility for providing this stock and carrying the
inventory at our location. You can save money versus buying it
yourself.
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Add other supplier’s product - In
addition to providing extended warranties for our product, let
ORTEC manage the maintenance of other equipment. You only have
to make one call and we take care of the rest.
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Add competitor’s product - In
addition to ORTEC product warranties, we are often able to
service product manufactured by a competitor. This makes our
warranties more economical and easier for you. One phone call
and your worries are over.
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Total Site Support - Depending on
the equipment installed – we can take responsibility for your
site, department or laboratory maintenance needs. It’s what we
do for a living and allows you to focus on your business.
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Report Writing (Custom Software) -
If you don’t have the time to write custom reports – let us. Our
experts can do it right the first time for far less cost. We
don’t get paid until it meets your needs.
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Annual calibration (to company,
industry and/or government requirements) - When your equipment
needs to be calibrated to factory specifications, who better
than the expert factory engineer? You tell us the window and the
requirements and we’ll take care of the rest.
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Refurbishment – when you have an
older unit that you need to keep running, give us a call. We can
refurbish the unit, replacing defective or suspect components,
and test it to factory specifications.
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Preventative Maintenance – ORTEC
instruments are designed to provide years of excellent service
and accuracy. However, regular PM can help ensure you get above
average life on your equipment, especially if you have a hostile
environment.
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Rental Units – If your equipment
goes down and you can’t wait for its repair and return, check
out our availability of rental units. Not only can we provide
ORTEC equipment, we can provide suitable replacements for
competitive product in many cases.
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